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Contact Center Solutions For Communication Services
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Telecommunications and cable communications offer many services to the public such as television, Internet and phone. PULSE VOICE's contact center solutions can add to their services and help these companies increase their customer satisfaction levels in an increasingly competitive industry. Advancement in technology coupled with change in regulations allow cable television providers to compete directly with telephone companies. As communications companies focus on flexible package plans and freedom of choice for its customers, a cost efficient payment collections process improves operations.
PULSE VOICE's technology can help cross sell products, provide customers 24/7 access to account information, route calls based on skill, perform customer surveys and more.
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| Features of PULSE VOICE's solutions for Communication companies: |
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Account Inquiries
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Automated Bill Payment |
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Payment Reminders |
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Collections |
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Name and Address Capture |
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Employment Applications |
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Customer Survey |
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Get in touch |
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Address:
Pulse Voice India Private Limited
Tower-B, 5th Floor, India Land Tech Park,
Plot No.14, 3rd Main Road,
Ambattur Industrial Estate,
Chennai - 600058.
India. |
| Sales |
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+91-44-33616333 |
| Support |
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+91-44-43917051 |
| E-mail |
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info@pulsevoice.in |
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